For e-commerce founders

Stop losing
customers to slow support.

We build a custom AI agent for your store, trained on your products, voice, and policies. Start with a free playbook: a strategy you can implement yourself, built from what we would do for your store. It's live in one week. $250/mo. Refundable if you don't love it.

Free playbook · no card needed7-day buildCancel anytime
Live demo · 60 seconds to your playbook
Name
Maya Chen
Email
maya@loomandlark.com
Store name
Loom & Lark
Website (optional)
loomandlark.com
Current tools4/8
Shopify, Stripe, Gmail...
Add tool
ShopifyStripeGmailKlaviyoZendeskHubSpotMicrosoft 365Slack
What do you sell, and where does support hurt most?
We sell handmade candles and home goods. Biggest time sinks: where's-my-order emails and returns questions.
Generate my free playbook

Verified email required · no card needed for the playbook

Building your playbook…
Your custom AI playbook
Your custom playbook · 6 pages · free

View a full example playbook

Powered by
ChatGPTChatGPTClaudeClaudeGeminiGemini
Built for stores on
ShopifyShopifyWooCommerceWooCommerceBigCommerceBigCommerceSquarespaceSquarespaceMagentoMagento
Plugs into
KlaviyoKlaviyoGmailGmailZendeskZendeskShopify InboxSlackSlack
↓ Also: 60-second walkthrough

Prefer to watch instead of read?

A short screencast walking through what your agents look like from the inside and how they handle real requests.

Walkthrough
§ 01 — The trap

Sound familiar?

We’ve watched hundreds of storesfight the same fire. Here’s what we keep seeing.

01

Paying VAs $300–500/mo to answer the same questions.

And they still miss messages, respond inconsistently, and take days off. Your support quality bobs with their schedule.

02

Customers email at 9pm. They buy from someone else.

By morning, the cart is cold and the conversation is dead. The next store down replied within minutes — sometimes seconds.

03

You started a business. Now you answer email all day.

Where is my order. What's your return policy. Do you ship to Canada. The same ten questions, in a loop, while real work piles up.

§ 02 — The shift

The old way vs. the Jybr way.

Before

The treadmill

  • ×VA replies trickle in over hours
  • ×Inbox closed at 6pm sharp
  • ×Tone shifts depending on who's online
  • ×Returns ping-pong over 4+ emails
  • ×You're the bottleneck for everything
After

With your agent

  • Replies in under a minute, every time
  • Customer asks at 11pm, gets help at 11pm
  • Your brand voice, every conversation
  • Returns resolved in one back-and-forth
  • You're free to run the business

Better customer experience. Less of your time. More sales after hours.

§ 03 — How it works

Three steps. One week.

We do the building, the integration, and the testing. You give us 10 minutes and a $250 deposit you can claw back.

  1. 01

    Tell us about your store

    What you sell, your return policy, the questions you answer over and over. Takes about 10 minutes — a form, a few links, and any docs you already have.

  2. 02

    We build your agent in 7 days

    Trained on your products, policies, and brand voice. Plugged into your help desk, inbox, or storefront. We handle integration end‑to‑end.

  3. 03

    Test it free for 7 days

    Real customers, real conversations. We monitor with you. If it doesn't earn its keep, you get every penny back. No questions, no awkward call.

§ 04 — See it work

Real questions. Real answers.

Tap a question to see how a Jybr agent — trained on a fictional apparel brand — replies. Yours will sound like you.

Customer · 9:42pm

Hey, I ordered last Tuesday and haven't seen anything?

Your agent · 12s later

Hi! Your order #4791 shipped Wednesday — USPS, tracking 9400 1108 1234 5678. Last scan: Reno, NV, this morning. Estimated delivery is tomorrow by 6pm. I'll keep an eye on it and email if anything stalls.

§ 04 — What you’re actually buying

The risk is ours, not yours.

We built our refund policy to be so simple it removes the need for trust entirely. You shouldn’t have to take our word for it.

01

7 days, on real customers

We launch your agent on real conversations, not a sandbox. You watch every reply for a week before a single dollar moves past your deposit.

If anything looks off, we tune live. No version-2.0 wait.

02

Same-day refund, no calls

Don't love it? Reply 'cancel' to any of our emails. We refund the $250 the same day, often within an hour. No retention call. No exit form.

You keep every prompt, every doc, every export.

03

You're talking to the builder

When you email, the person who built your agent answers. Not a tier-1 rep with a script. Not a chatbot. The builder, on email.

Replies within minutes. We practice what we preach.

Our promise: try it for a week. If it doesn’t earn its keep, we send the money back.

Start the build
§ 05 — Run the math

How much could you save?

$/ month
hours / week

We assume $250/mo for your Jybr agent and a 4-week month. No commitment, cancel anytime.

You’d save
$250 / mo
That’s $3,000 a year, plus 80 hours back every month.
Applies to the tasks your agent handles. You keep your team, they just spend less time on the repetitive stuff.
Customer service is just the start.

We also build agents for returns automation, inventory alerts, and post-purchase upsell. Tell us where to send ideas.

§ 07 — Pricing

One price. No surprises.

Custom AI agent
$250/ month

Flat rate after launch. The checkout amount is a refundable build deposit that gets the work going.

Reserve your build slot

Deposit today · 7-day trial after delivery · then $250/mo if you keep the agent.

Everything included
  • AI agent for emails, returns, FAQs, and order help
  • Ready in 7 days
  • 7-day free trial after delivery before monthly billing starts
  • Hosting, monitoring, and updates included
  • ~2,000 conversations / month (more than enough)
  • Cancel anytime · no contract · no hidden fees

Footnote: any $250 paid at checkout is a refundable build deposit, not the first subscription charge. Monthly billing begins only if you keep the delivered agent after the 7-day trial.

§ 08 — FAQ

Questions you’d be reasonable to ask.

One week, every time. We've systemized the build. The clock starts when we have your $250 deposit and your store details (about 10 minutes of your time).

The agent follows your written policy — exactly. It can issue prepaid labels, propose exchanges, and escalate edge cases to you with the conversation pre‑summarized. You stay in control.

Only if you want it to. We train on your existing emails and brand guide. The output is reviewed before launch and tuned weekly during the trial. Most clients describe the voice as 'eerily on-brand'.

It will, occasionally. So we wire in escalation: low‑confidence replies route to you for one‑click approval. Over the first week, those drop to a trickle as the agent learns your edge cases.

Gmail, Zendesk, Help Scout, Front, Shopify Inbox, or your contact form. We handle setup. If you're using something exotic, we'll confirm fit before you pay.

Full refund of your $250 deposit. No call, no form, no awkward retention email. Reply 'cancel' and we send the money back same day.

§ 09 — More agents

Customer support is just the start.

Same flat $250/mo per agent. Same 7-day build. Same refund. Stack them as you grow.

+ Add on

Returns automation

Beyond labels — restocking, refund logic, fraud flags, and exchange routing. The whole motion.

+ Add on

Post-purchase agent

Order updates, delay heads-ups, review requests, and personalized upsell — sent at the right moment.

+ Add on

Inventory & vendor

Watch SKUs, ping suppliers, draft restock POs, and surface anomalies before they become outages.

Have a different idea? Tell us in the form and we’ll quote it.

§ 10 — Get started

Tell us about your store. Get your free AI playbook.

Get a custom AI playbook for your business: the first workflow to automate, the tools to connect, and a step-by-step strategy your team can implement on your own. We build it from exactly what we would do for you.

Sample AI playbook pages
Current tools0/8

Verified email required · no card needed for the playbook

View what a full blueprint looks like